We champion your point of difference, define your digital positioning and ensure that a robust foundation is in place before commencing any digital, brand or creative services.


Digital Strategy

Championed by our Director, we’ll deliver a month on month strategic digital activity plan for your business— informed by advantageous industry insight and our unique experience having scaled multiple leading beauty, fashion and lifestyle eCommerce brands.

Performance Marketing

Executed via our specialist level female performance marketing team, we deliver award winning paid advertising results across Facebook (META), Instagram, Pinterest, Google and TikTok. Proud to have been awarded agency partner status across all platforms. 
  • Instagram advertising
  • Facebook (META) advertising
  • Google ads; Search, Display & Shopping
  • TikTok advertising
  • Pinterest advertising

Email Marketing & Automation

Strategic segmentation, triggered timing, premium design and conversion based copywriting are the four success foundations of email communication — as a partner agency of Klaviyo we proudly create award-winning email marketing campaigns, automations and notifications which deliver profitable outcomes for our clients. 
  • Automated flows
  • SMS marketing
  • Email marketing
  • Klaviyo audits
  • Strategic segmentation

Content Creation

Housing a 150sqM studio onsite at our Mornington HQ allows us the ability to execute professional still life and editorial photography for our clientele. Looking for native content? We can produce user-generated content via a pool of 2,000+ exclusive digital creators. 

Social Media Management

Developing a strong social media presence is fundamental to shaping a brand’s reputation– and all owned platforms need to work seamlessly together to create an engaging experience for your community. At Chain we build meaningful communities powered by social-first content.
  • Full profile management
  • Strategy consultations
  • Brand partnerships/swaps
  • Community management
  • Lo-fi content creation

Brand Development

With a wealth of experience and an unwavering passion for the fashion, beauty and wellness industry, we craft brands that connect with consumers. Our senior design team takes on every creative project with a balance of strategy and emotion, resulting in memorable, elevated visual identities.
  • Visual identity
  • Brand strategy
  • Packaging design
  • Website design
  • Copywriting

Influencer Management

We amplify digital position through carefully partnered influencer collaborations, allowing you to tap into our little black book of influencer results. Proudly championing the process from start to finish– from list creation, outreach and briefing through to managing influencer product launches, large-scale micro seeding and more. 
  • Product seeding
  • Product launches
  • Micro/macro collaborations
  • Ambassadorship negotiations
  • Brand partnerships

Ecommerce Boss Coaching

A done-with-you eCommerce coaching + training program led by our Director Shelby Van Zwol. Providing you, or your team with enviable marketing mentorship, implementation and support across the whole eCommerce ecosystem.

Learn more here.

  • Paid media buying (TikTok, Pinterest, Meta)
  • Organic Social (TikTok, Instagram, Pinterest)
  • KPIS & Reporting
  • Influencer Relations
  • Email Marketing & Automation


Our reputation has led us to work with some of Australia’s biggest & best beauty and lifestyle brands.